ARB Customer Satisfaction Survey |

Thanks for kitting your vehicle out at ARB. Whether your new gear is for work or play (or a bit of both), you’ve made a wise choice. All of our gear is engineered and tested to go the distance, no matter what environment you’re exploring. On top of that, you’re now backed by a network of over 150 ARB stores and authorised stockists across Australia, all willing to lend a hand should you need assistance.

To make sure we provide the best sales and fitting service available, we’d love to hear about your recent experience with ARB.

Which ARB product type/s did you have installed?*
Please select all the product types that you had installed.
Please let us know which 'other' category of product you had installed*
Tell us about the sales experience
Sales person’s knowledge of products and services
7
No KnowledgeExpert
Sales person’s effort to understand your requirements
7
No effortAmazing
Did the store meet all of its commitments to you?
7
NoAbsolutely
How was the lead time from date of order to date of fitment?
7
Very SlowNice and Quick
Were you kept up to date on the progress of your order?
7
Not at allRegularly
Tell us about the vehicle hand over
Presentation of your vehicle at hand over
7
NoneFantastic
Explanation of accessory function and required maintenance
7
NoneFantastic
How was the overall experience?
How likely are you to use ARB products again?
7
Very UnlikelyGuaranteed
How likely are you to recommend ARB to a friend or family member?
7
Not LikelyVery Likely
How likely are you to deal with this store/stockist again?
7
Very UnlikelyGuaranteed
How would you rate the overall presentation of the ARB store?
7
PoorExcellent
Tell us about your vehicle
Please select your vehicle from the list below:
Make*
Model*
Series*
Tell us about your new gear
Where was your new gear fitted?*
ARB Invoice Number
Tell us about yourself
Mandatory fields are marked with a red asterix.
Your Name*
First Name Last Name
Email Address*
Email Address Confirm Email Address

In case you're a winner in our monthly prize draw.
Postcode*
Mobile Number
Anything else you would like to mention?
Would you like a member of our team to contact you regarding your feedback?*
- Yes
- No
Would you like to be added to our mailing list?
- Yes
- No

ARB Customer Satisfaction Survey

How did we go?
We're all ears.

How did we go?
We're all ears.

Tell us about the sales experience

Tell us about the vehicle hand over

How was the overall experience?

Tell us about your vehicle

Tell us about your new gear

Tell us about yourself

How did we go? We're all ears.

How did we go? We're all ears.

Tell us about the sales experience

Tell us about the vehicle hand over

How was the overall experience?

Tell us about your vehicle

Tell us about your new gear

Tell us about yourself

How did we go?
We're all ears.

How did we go?
We're all ears.